Resume
Experience
2023 - 2026
Learning & Development Consultant
Sullivan Cotter
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Lead enterprise learning and development initiatives, designing scalable programs that support leadership development, compliance, performance management, and workforce capability, including developing and rolling out compliance training programs.
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Design and deliver engaging, just-in-time learning resources that provide associates and leaders with practical support at the moment of need.
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Administer and optimize learning technologies, including SCH Academy/Litmos, Betterworks, LinkedIn Learning, and other development platforms.
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Manage complex training programs from needs assessment and instructional design through implementation, communications, reporting, and continuous improvement.
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Partner with HR and business leaders to translate organizational needs into effective learning solutions, actionable analytics, and measurable outcomes.
2021 - 2023
Sr. Instructional Designer
Omnicell
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Designed and developed training materials for both instructor-led and online courses.
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Managed medium-large, complex training projects.
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Strong analytical and problem-solving skills with the ability to rapidly adjust to project changes.
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Established micro-learning curriculum as an engaging delivery vehicle utilizing animated learning videos.
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Learning Content Administrator: launched internal facing Learning Management System for the EnlivenHealth division of Omnicell.
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Knowledge of Adult Learning Principles applied to training materials, classroom activities and online learning.
2018 - 2020
Sr. Instructional Designer
Windstream
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Designed and developed training materials for both instructor-led and online courses.
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Conducted train the trainer sessions.
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Managed medium-large, complex training projects.
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Strong analytical and problem-solving skills with the ability to rapidly adjust to project changes
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Knowledge of Adult Learning Principles applied to training materials, classroom activities and online learning.
2015 - 2018
Manager
Windstream
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Led team of analysts and instructional designers as manager of WINfo support and instructional design teams.
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Promoted and facilitated continued developed of direct reports to ensure knowledge evolvement based on industry demands and standards.
2009 - 2015
Web Development Analyst
Windstream
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Created and maintained multiple internal knowledge base websites (static and dynamic) to support multiple work groups throughout Windstream organizations.
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Conducted focus group meetings throughout Windstream organizations to ensure UI compliance.
2000 - 2009
Trainer
Windstream
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Facilitated training, including classroom (instructor lead), train the trainer sessions, and webinar hosted trainings.
Professional skillset
Training/Instructional Design
Project Management
Web Development
Leadership & Development
Applications
Articulate 360 Suite
Various Learning Management Systems
Various AI Applications
Canva