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Resume

Experience

2023 - 2026

Learning & Development Consultant

Sullivan Cotter

  • Lead enterprise learning and development initiatives, designing scalable programs that support leadership development, compliance, performance management, and workforce capability, including developing and rolling out compliance training programs.

  • Design and deliver engaging, just-in-time learning resources that provide associates and leaders with practical support at the moment of need.

  • Administer and optimize learning technologies, including SCH Academy/Litmos, Betterworks, LinkedIn Learning, and other development platforms.

  • Manage complex training programs from needs assessment and instructional design through implementation, communications, reporting, and continuous improvement.

  • Partner with HR and business leaders to translate organizational needs into effective learning solutions, actionable analytics, and measurable outcomes.

2021 - 2023

Sr. Instructional Designer

Omnicell

  • Designed and developed training materials for both instructor-led and online courses.

  • Managed medium-large, complex training projects.

  • Strong analytical and problem-solving skills with the ability to rapidly adjust to project changes.

  • Established micro-learning curriculum as an engaging delivery vehicle utilizing animated learning videos.

  • Learning Content Administrator: launched internal facing Learning Management System for the EnlivenHealth division of Omnicell.

  • Knowledge of Adult Learning Principles applied to training materials, classroom activities and online learning.

2018 - 2020

Sr. Instructional Designer

Windstream 

  • Designed and developed training materials for both instructor-led and online courses.

  • Conducted train the trainer sessions.

  • Managed medium-large, complex training projects.

  • Strong analytical and problem-solving skills with the ability to rapidly adjust to project changes

  • Knowledge of Adult Learning Principles applied to training materials, classroom activities and online learning.

2015 - 2018

Manager

Windstream

  • Led team of analysts and instructional designers as manager of WINfo support and instructional design teams.

  • Promoted and facilitated continued developed of direct reports to ensure knowledge evolvement based on industry demands and standards.

2009 - 2015

Web Development Analyst

Windstream

  • Created and maintained multiple internal knowledge base websites (static and dynamic) to support multiple work groups throughout Windstream organizations.

  • Conducted focus group meetings throughout Windstream organizations to ensure UI compliance. 

2000 - 2009

Trainer

Windstream

  • Facilitated training, including classroom (instructor lead), train the trainer sessions, and webinar hosted trainings.

Professional skillset

Training/Instructional Design

Project Management

Web Development 

Leadership & Development 

Applications

Articulate 360 Suite

Various Learning Management Systems

Various AI Applications

Canva

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